Welcome to cubina.shop.

This shipping policy applies to all orders submitted through this website and explains the order processing flow, shipping arrangements, delivery time, logistics partners, and relevant shipping rules.

Due to ongoing losses, the merchant has decided to clear out all inventory at a loss. Currently, all products are being sold at discounted clearance prices.

Shipping Location

All orders are shipped from our US warehouse.

We arrange order shipments through a stable warehousing management system and logistics distribution network to ensure that goods are delivered to customers safely and efficiently.

Order Processing Time

All orders will enter the processing process on the same day after successful payment.

The order processing flow typically includes:

  • Order Confirmation
  • Inventory Verification
  • Product Picking
  • Packaging
  • Outbound Arrangement
  • Logistics Information Entry

During peak order periods, holidays, or force majeure events, processing times may experience reasonable delays, but we will make every effort to maintain normal processing efficiency.

Domestic Shipping Time

After order processing and handover to the logistics service provider, the standard shipping time is typically approximately 2 business days.

Actual delivery time may be affected by the following factors:

  • Weather conditions
  • Transportation conditions
  • Holiday schedules
  • Logistics network adjustments
  • Delivery to remote areas
  • Force majeure events

Shipping time is an estimated time under normal circumstances and does not constitute a final delivery guarantee.

Import/Export Standards and Transportation Regulations

All transportation activities comply with applicable transportation regulations, industry standards, and relevant import/export management requirements.

If the order involves cross-border transportation, the relevant logistics service provider will complete the following in accordance with applicable laws and regulations:

  • Export declaration
  • Customs clearance procedures
  • Customs inspection
  • Border supervision procedures
  • Import compliance requirements

In the event of shipping delays due to customs inspections, policy adjustments, regulatory requirements, or other uncontrollable factors, we will assist customers in tracking the logistics status, but we cannot be held responsible for the processing time of third-party regulatory agencies.

Logistics and Transportation Partners

To ensure the stability of our transportation services and delivery coverage, we partner with multiple international and regional logistics service providers, including but not limited to:

  • UPS
  • FedEx
  • DHL
  • USPS
  • Other regional logistics service providers

The specific logistics carrier will be assigned based on the order address, delivery efficiency, warehouse arrangements, and available logistics resources.

Logistics Tracking Service

After your order is shipped, you will receive logistics tracking information.

Through the logistics tracking service, you can view:

  • Shipment status
  • Transit progress
  • Transit records
  • Delivery status

The update time for logistics information is determined by the logistics carrier, and there may be system synchronization delays in some cases.

Receiving Information Responsibility

Customers are responsible for ensuring that they submit accurate and complete receiving information, including:

  • Recipient’s Name
  • Shipping Address
  • Contact Number
  • Postal Code

Customers are responsible for any delivery failures, returns, or shipping delays caused by incorrect, incomplete, or unreachable information provided by the customer, and may incur additional processing time.

Package Anomaly Handling

In the following situations:

  • Lost Package
  • Damaged Goods During Transportation
  • Wrong Delivery
  • Wrong Goods Received
  • Logistics Outage

Please contact us promptly through the following methods:

Website: cubina.shop

Customer Service Email: support@cubina.shop

We will provide a reasonable solution based on the actual situation after verifying the order and logistics information.

Policy Updates

We may update this shipping policy based on operational needs, logistics arrangements, or changes in laws and regulations.

The updated shipping policy will take effect immediately upon publication on the website. Customers are advised to check for the latest version regularly.